Vendor Central operations — PO management, chargeback disputes and catalog control — for brands selling directly to the marketplace as a first-party vendor.
Purchase order timing, chargeback codes, and co-op negotiations are a different world from Seller Central, and unmanaged chargebacks alone can quietly eat a meaningful percentage of revenue. Vendor accounts need someone who specifically understands the 1P relationship, not a generalist applying 3P logic to it.
No padded scopes — this is the real breakdown of the work.
The same four-stage approach we run on every account, applied specifically here.
We review your current PO history, chargeback patterns and vendor scorecard.
PO fulfillment and documentation processes tightened to reduce future chargebacks.
Valid disputes filed for chargebacks that shouldn't have been issued.
POs, catalog and disputes managed continuously going forward.
Two things clients tell us matter most once they've started: knowing the work is genuinely getting done, and being able to see what it moved.
Not a strategy deck you have to execute yourself — our team works directly inside your account, making the changes and owning the result.
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Brands that already have a product that sells, and want the execution layer handled properly rather than spread across freelancers who don't talk to each other.
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